MHA Corner Podcast
Welcome to MHA Corner Podcast, presented by Maxwell TEC. MHA Corner focuses on trends and topics that the home health and hospice industries face on a daily basis. Enjoy listening to conversations with industry leaders and our very own consultants on their first-hand experiences.
All Episodes
Transforming Grief Support (THRIVE SERIES)
Discover how St. Croix Hospice is enhancing grief support with nanaBEREAVEMENT in this THRIVE Series episode of the MHA Corner Podcast. Tom Maxwell, MTEC Chairman and Co-founder, talks with Alyssa Grythe, Manager of Bereavement Services at St. Croix Hospice, about their experience using this tech-enabled solution. Alyssa shares how her team integrated nanaBEREAVEMENT into their approach, resulting in stronger family connections, improved outreach, and measurable benefits like increased ROI and web traffic. This conversation offers practical insights for hospice leaders looking to modernize bereavement care with tools that blend compassion and technology to support families more effectively. Alyssa Grythe, Manager of Bereavement Services at St. Croix Hospice, joins Tom Maxwell, Chairman and Co-founder of MTEC, to share her insights and experience with nanaBEREAVEMENT. Learn about St. Croix Hospice's thoughtful approach to integrating MHA’s nanaBEREAVEMENT solution, the surprising benefits they've seen in just a few months, and more.
Intake Centralization for Post-Acute Success
In this episode of the MHA Corner Podcast, I sit down with Christopher Smith, MHA Senior Consultant, and Claire McKeever, Client Engagement Manager at Forcura. We explore the evolving landscape of post-acute care, emphasizing technology's critical role in centralizing intake processes. Christopher and Claire discuss the push for centralized intake, driven by post-pandemic challenges and the need for efficiency amidst regulatory changes. They highlight the importance of compliance, technology integration, and workforce development in enhancing patient care. We also delve into strategies for maintaining patient satisfaction and measuring the success of these implementations. Join us as we uncover how agencies can adapt to do more with less, ensuring a seamless experience for patients and their families while navigating industry shifts.
The Power of Retention-Based Recruiting
The employment shortage continues to cause issues throughout all levels of the post-acute industry. Increased burnout, regulation, and dissatisfaction brings immense threat to agency operations as high turnover remains constant. To discuss these issues, we sat down with Steve Cubis, CEO of HyperCube, for a conversation about the current state of recruitment. Cubis discussed the importance of a retention-focused approach, using psychometrics to influence hiring decisions, and the essential role proficiency training plays in employee satisfaction.
Embracing Tech-Infused Compassion (THRIVE Series)
Maxwell TEC brings an immense passion in providing agencies with the tools and knowledge to navigate and thrive throughout their journey to post-acute excellence. Cultivating discussions and providing clarity amid the biggest challenges of post-acute care, we pride ourselves in our extensive network of industry-leading professionals and experts. Throughout the THRIVE podcast series we promote enlightening discussions and recommendations from prominent figures and thought leaders in the industry. Maxwell TEC’s CEO and Co-Founder, Jennifer Maxwell, recently had the distinct privilege of sitting down with Dr. Andrew Mayo, and Dr. Clay Hoberman of St. Croix Hospice to discuss St. Croix’s impressive growth from 900 ADC to 4,000 ADC over the last five years. Throughout the episode, they discuss leadership philosophies and strategies; their use of Hospi Corp and Medalogix to improve the care experience. They also share their expert predictions and insights for the future of post-acute care. Join us for this enlightening chat as we delve into St. Croix’s inspiring journey, strategy, and future visions of success.