Last Visit First
In Home Health and Hospice, the final visit often becomes the most meaningful. But what if we didn’t wait until the end to deliver that level of presence, quality, and care? "Last Visit First" challenges care professionals to reverse their thinking—beginning every journey with the end in mind.
All Episodes
LVF S2 EP13 - Who's Winning in Home Health and Hospice? New 2026 Data & Trella Health's AI First Look
In this episode of Last Visit First, I welcome Scott Tapp, CEO of Trella Health, and Carter, Senior Consultant of Data and Analytics. We dive into the freshly released post-acute market intelligence report, exploring its innovative changes, including an interactive web portal that enhances data accessibility. The report offers critical insights into Medicare Advantage trends, referral patterns, and the evolving landscape of home health and hospice care. We discuss how agencies can leverage this data to improve operational efficiency and patient outcomes, while also highlighting the importance of timely care transitions to reduce hospital readmissions. Join us as we uncover actionable strategies for navigating the complexities of today's healthcare environment.
LVF - Live From 2026 HCHB Users Conference - Si Luo
CareXM CEO Si Luo returns to Last Visit First to share how the company's AI triage assistant is changing the way nurses handle patient calls. Si explains how CareXM rolled the tool out to 100% of its internal users, with early external adoption from agencies like Amedisys and LHC, resulting in more than a 25% improvement in the number of triage encounters each nurse can handle. Si also breaks down how the tool works, clinically summarizing calls so triage nurses can stay fully present with patients while the software connects back to protocol for large-scale QA review, and shares what's next for CareXM's integration roadmap alongside Homecare Homebase, including smart scheduling and point-of-care tools.
LVF - Live From 2026 HCHB Users Conference - Amee Devani
WellBeam CEO and Co-Founder Amee Devani returns to Last Visit First, this time with guest host Jennifer Maxwell filling in for Tom, to talk about how WellBeam is eliminating one of home health's most outdated workflows: getting physicians to sign care plans and orders. Amee explains how WellBeam brings this process directly into physician EMRs like Epic, Cerner, and eClinicalWorks, mapping everything back into Homecare Homebase, cutting order turnaround from an industry average of 21 days down to as little as half a day. Amee also shares WellBeam's vision for using AI to surface clinical decline earlier, helping care teams coordinate before a patient crashes rather than after, along with candid reflections on building a healthcare startup as a female founder and balancing entrepreneurship with family life.
LVF - Live From 2026 HCHB Users Conference - QAPIplus Executive Team
QAPIplus Co-Founder and CEO Armine Khudanyan, Co-founder and CTO Lara Koraian, and Chief Growth Officer Jared Robey join Last Visit First, with guest host Jennifer Maxwell filling in for Tom this episode, to talk about how QAPIplus is transforming quality improvement and compliance for home health and hospice organizations. The team explains how QAPIplus helps agencies operationalize the flood of data coming in from documentation and CMS quality compliance, shifting time and effort away from manual reporting and toward real, measurable performance improvement. They also share their take on the industry's ongoing AI conversation, and why partnership, not competition, between vendors is the key to building a more holistic experience for home health and hospice providers.