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LVF - BONUS Episode - How 1 Million Texts Are Reconnecting Hospice & Home Health Families | nanaCONNECT

LVF - BONUS Episode - How 1 Million Texts Are Reconnecting Hospice & Home Health Families | nanaCONNECT

Last Visit First
• 22 min
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Last Visit First sponsor Maxwell TEC just hit a massive milestone: their nanaCONNECT platform reached 1 million messages sent across home health and hospice. With a 31% engagement rate and a 1.3% opt-out rate, this is patient communication that actually works. In this special bonus episode, Andy O'Connell (Director of Product) and Desiree Ardoin (Senior Consultant, Product Adoption) of Maxwell TEC join the podcast to unpack what 1 million connections really means for patients, families, caregivers, and the agencies that serve them. This is what proactive, compassionate, scalable patient communication looks like.